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Host.ie Irish web hosting Help Section

Mailboxes

Mailboxes allow you to send, receive and store e-mail messages. Here you can learn how to:

 

Creating a Mailbox

To add a new mailbox, do the following:    

  1. Log into your account. This is the first screen you should be able to see:

 
 

2.      Select Mail Info in the Mail Info menu or click on the e-mail icon in the Quick Access menu (where it’s marked with a blue number one).

3.      At the bottom of the page that appears, click Add new mail resource:   

  1. Choose Mailbox from the drop-down list and click Next:

  1. Enter the name and password for the new mailbox and click Submit:

  1. When you are finished, you should see the following screen:

 

·         Quota: change the quota for this specific mailbox. Mailbox quota is not related to the site disk space quota.

·         Catch All: if it's ON, any email messages sent to a nonexistent account on your domain will go to this address.
Example: your mailbox webmaster@example.com is marked as catch all. If someone sends an email to support@example.com, which doesn't exist, this particular message will arrive at webmaster@example.com. If no account were marked as catch all, this message would bounce back to the sender with an error notification.

·         Password: click the icon to change the mailbox password.

·         Autoresponder: set your mailbox to respond to the sender of incoming mail with a pre-set message. You need to compose a separate response message for every mailbox. Note: Autoresponder is an independent mail resource. (For details see below)

·         WebMail: go to the web e-mail client to send or receive e-mail messages.

·         Discard all incoming mail: turn this ON only if you are absolutely sure you don't need ALL your incoming mail. You can also turn it on when you are going on vacation. Senders won't receive 'underlivered mail' notices.

·         Delete: delete the mailbox. To delete a Catch All mailbox, first switch Catch All OFF.

 

Note: Iif you want your mailbox to work as forward and mail autoresponder at the same time, you can give forward, mailbox and autoresponder the same name within one mail domain. In this case, your mailbox will forward all incoming email to another address and send responses to senders.

Autoresponders

Autoresponder is a mailbox attribute. Whenever a message arrives in a mailbox, the system immediately sends a uniform response back to the sender.
Use this form to compose an autoresponse:

·         Send a Copy To: the optional e-mail address to which copies of response messages will be e-mailed.

·         Subject: the subject of the response message, e.g. receipt confirmation.

·         Message: the body of the response message, e.g. Your message was received. Thank you.


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